Privacy Policy
Your privacy is important to us. This clinic is committed to protecting the confidentiality and security of your personal and health information in accordance with the Personal Information Protection Act (PIPA) of British Columbia.
Information we collect
To provide safe and effective care, we may collect personal information including your name, contact details, date of birth, health history, and other information relevant to your treatment. This information is collected through intake forms, conversations during appointments, or online booking systems.
How your information is used
Your information is used only for purposes related to your care and clinic operations, including:
Providing massage therapy treatments
Maintaining accurate health records
Communicating about appointments and services
Issuing receipts for insurance or reimbursement
Meeting legal and professional requirements for healthcare providers
Your information will never be sold or shared for marketing purposes.
Protecting your information
We take appropriate measures to keep your information secure. Client records are stored securely and are only accessible to authorized individuals involved in your care.
Sharing information
Your personal information will not be shared with third parties without your consent unless required by law or necessary to protect your health or safety.
Access to your records
You may request access to your personal health information or request corrections to your records at any time by contacting the clinic.
Website use
Our website may collect limited, non-identifying information such as browser type or site usage to help improve the user experience.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact the clinic directly.